Privacy Policy and Cookie Notice
Last Updated: February 21, 2025
Cellsaytion is committed to protecting your personal information and ensuring transparency in how we handle your data. This document explains how we collect, use, store, and share your information, as well as how cookies are used on our website.
1. How We Collect and Use Your Information
Methods of Collection
- Directly from You: When you create an account, place an order, or contact us.
- Automatically: Through cookies and other tracking technologies.
- Third Parties: Payment providers (Stripe, PayPal, Apple Pay, Google Pay) or affiliates.
Types of Information We Collect
- Account Information: Email address, username, and password.
- Payment Information: Stripe or PayPal email address, billing and delivery addresses.
- Technical Information: IP address, browser type, operating system.
- Mobile Usage: Settings and preferences from the Cellsaytion mobile app.
How We Use Your Information
- To process orders and verify payments.
- To provide customer support.
- To send promotional materials (where consent is given).
- To improve the user experience through analytics.
- To secure accounts and prevent fraud.
2. Account Deletion (Data Deletion Policy)
You have the right to request deletion of your personal data.
- Via the Mobile App: Go to Settings > Delete Account.
- Via the Website: Log in, go to My Details, and select Delete My Account.
- Via Email: Send a request to dataprotection@cellsaytion.com.
3. Payment Systems and Security
Payments are securely processed through Stripe, PayPal, Apple Pay, and Google Pay. Your payment information is not shared with unauthorised third parties.
4. How We Store Your Information
We implement security measures to protect your data. However, no system is 100% secure, so please keep your login credentials safe.
5. Cookies
Types of Cookies We Use
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Help us improve the website.
- Preference Cookies: Remember your settings for a personalised experience.
- Advertising Cookies: Deliver targeted adverts.
Managing Cookies
You can manage cookies through your browser settings. Disabling cookies may affect website functionality.
6. Your Rights
- Access: Request details about your data.
- Correction: Update inaccurate information.
- Deletion: Request data removal.
- Opt-Out: Unsubscribe from promotional emails.
7. Third-Party Links
Our website may include links to external sites. We are not responsible for their privacy practices.
8. Notification of Changes
We may update this policy. Changes will be posted on this page, and significant updates may be communicated via email.
9. Contact Us
If you have any questions, please contact us:
Email: dataprotection@cellsaytion.com
Address:
Cellsaytion
95 Stoke Newington, High Street
London, N16 8EL
United Kingdom
